Terms of sale

GENERAL TERMS AND CONDITIONS OF SALE

www.misterbabyfoot.com is a service of MISTER BABYFOOT, a simplified joint-stock company with a capital of €100,000 and whose registered office is located at 118-130 avenue Jean Jaurès, 75019 Paris, France.

RCS number: Paris 938 177 128

VAT number: FR57938177128

ARTICLE 0 – PREAMBLE

These General Terms and Conditions of Sale of www.misterbabyfoot.com (hereinafter the “GTC”) apply exclusively between Mister Babyfoot S.A.S. (hereinafter “Mister Baby Foot”) and any customer (hereinafter “Customer”) of the website www.misterbabyfoot.com (hereinafter the “Site”) makes a purchase from “Mister baby foot” via the Site.

www.misterbabyfoot.com's main business is the sale of table football tables and table football accessories.

The General Terms and Conditions define the rights and obligations of the parties in connection with the sale of products by www.misterbabyfoot.com on the Site.

The General Terms and Conditions are the only applicable terms and conditions and replace all other terms and conditions, unless otherwise expressly agreed in advance in writing by www.misterbabyfoot.com.

www.misterbabyfoot.com reserves the right to adapt or modify certain points of the General Terms and Conditions at any time. Consequently, it is necessary to read the version in effect on the day the order is placed on the Site. These adaptations or modifications are binding on the user from the moment they are posted online and will apply to orders placed after they are posted online.

ARTICLE 1 - CUSTOMER ACCOUNT

Any user of the Site may open an account containing their personal information. Any order placed on the Site requires the Customer to create an account. Access to this account is protected by a username and password. When opening an account, the Customer acknowledges having read and accepted the Terms and Conditions by checking the box provided for this purpose.

Creating an account allows the Customer to access their information and current orders (tracking, delivery date, etc.), to find out who they have Referred Persons (as defined in Article 5 - Referrals), to subscribe to the Mister baby foot newsletter, which informs them of upcoming products or those on sale, and to receive a reminder regarding abandoned carts.

The Customer will be bound by any order placed through their account. It is therefore the Customer's responsibility to protect the confidentiality of their username and password.

Mister baby foot reserves the right to suspend or close the account of a Customer who violates the provisions of the General Terms and Conditions, as well as the legal and regulatory provisions in force in France.

ARTICLE 2 - CONTRACT

The contract is deemed concluded between the parties upon acceptance of payment for an order by Mister baby foot. Acceptance of payment for an order will vary depending on the payment method chosen by the Customer.

Acceptance of payment for an order by Mister baby foot implies acceptance by the Customer of the General Terms and Conditions in effect on the date the order is placed.

The contract is valid until the Customer's order is fulfilled.

By accepting these General Terms and Conditions, the Customer declares that they have the legal capacity to enter into a contract in accordance with Articles 1145 et seq. of the Civil Code.

ARTICLE 3 – PRODUCTS

The Mister baby foot website specializes in the sale of table football. The website contains different sections to distinguish the products offered by Mister baby foot.

The products displayed on the website are available for sale. Mister baby foot provides the Customer, for information purposes only, with a description sheet and photos of the products offered for sale. Products are offered for sale for an indefinite period unless otherwise stated. Mister Baby Foot reserves the right to modify the duration of the products offered for sale without incurring any liability.

In the event that a product is no longer available, it is clearly indicated on the website that the product is not available for sale for an indefinite period. Customers are offered the option to request a reissue (via the "relist" button). In this case, the user is asked to log in to the website to receive an email alert if the products are put back on sale.

Mister baby foot reserves the right to decide which products will be reissued.

ARTICLE 4 – PRODUCT AVAILABILITY

Product offers are valid as long as they are visible on the Website.

Each order is subject to specific manufacturing or delivery by Mister baby foot's partner. Upon acceptance of an order, a purchase confirmation email will be sent by Mister Baby Foot to the Customer who placed the order, summarizing the products ordered.

Only receipt of the purchase confirmation email by Mister Baby Foot guarantees product availability.

However, after an order has been placed, Mister Baby Foot reserves the right to suspend the sale of a product in the event of unavailability. In this event, Mister baby foot will inform the Customer as soon as possible by email or telephone and will offer the Customer the option to cancel their order or select a similar product (same price), indicating the delivery time.

If the Customer cancels their order, Mister baby foot will refund (by refund to the bank card used, by bank transfer, or via PayPal) the amount paid by the Customer when ordering within a maximum of fourteen (14) days from the Customer's decision.

ARTICLE 5 – SPONSORSHIP

Mister baby foot offers the opportunity to Customers who have previously opened an account with the Site ("Sponsor") to refer their friends and family ("Referred Person").

During the referral process, the Referrer will be asked to provide the Referred Person's email address. The sponsorship will then be confirmed by sending an automated email from the Sponsor to the Referred Person via the Website.

Each Sponsor is authorized to sponsor multiple Referred Persons. However, each Referred Person may not, under any circumstances and at any time, have more than one (1) Referrer. In any event, sponsorship will only be accepted by Mister baby foot if, at the date of the sponsorship, the Referred Person has not opened a customer account with the Website.

Any sponsorship carried out outside the framework of the General Terms and Conditions, for directly or indirectly lucrative purposes, or even free of charge, by any means, is strictly prohibited. Mister baby foot reserves the right to withdraw all benefits granted to Customers engaging in such practices.

ARTICLE 6 – ORDERING TERMS AND CONDITIONS AND PRICES

6.1 Order

Orders are placed exclusively on the Site. Any other form of order will not be accepted without the express, prior, and written consent of Mister baby foot.

Upon confirming the contents of their shopping cart, the Customer will be redirected to a window allowing them to access their account to continue placing their order or to open a customer account to continue placing their order.

Any order can only be placed on the Site if the Customer has clearly identified themselves by entering their username and password, which are strictly personal. Any order placed using a username and password will be considered valid.

No order will be accepted by Mister Baby Foot until the Customer has registered payment for their order.

Any order accepted by Mister Baby Foot will result in the Customer receiving a purchase confirmation email, summarizing the products ordered and the delivery address, to the email address used to place the order. It is the Customer's responsibility to ensure that the confirmation email sent by Mister Baby Foot is not blocked by an email filtering system. Mister baby foot cannot be held responsible for the blocking or deletion of the purchase confirmation email, regardless of the device involved.

Only the purchase confirmation email guarantees the Customer the availability of the product ordered, subject to Article 4 above.

Mister baby foot reserves the right to cancel an order, particularly in the event that the Customer commits payment fraud or any other criminal or civil offense.

6.2 Prices

The prices displayed in euros on the Site are inclusive of all taxes and reflect the VAT rate applicable on the day of the order. These prices exclude delivery costs and are firm at the time of the Customer's order.

Despite all the care taken by Mister baby foot to maintain the Site, the prices displayed on the Site may contain errors. In this event, Mister baby foot cannot be held responsible for such errors, and Mister baby foot reserves the right to cancel any order when such errors occur.

The Customer's payment currency may differ from the currency in which the prices are displayed. In the event that the Customer's bank applies an exchange rate to the transaction between the Customer and Mister baby foot, the Customer will bear the exchange fees applied by their bank.

The crossed-out prices displayed on certain products correspond to the prices found on items with similar characteristics in physical stores or other e-commerce stores.

6.3 Delivery Charges

The Mister baby foot Website offers free delivery for most products. However, certain items (e.g., accessories, etc.) or certain destinations (e.g., Corsica, Belgium, etc.) may be subject to delivery charges.

By accessing their shopping cart on the Website, the Customer can obtain an estimate of these delivery charges.

All export orders (e.g., Switzerland, Morocco, etc.) are based on a DAP incoterm. Therefore, for deliveries outside the European Union, delivery charges do not include fees, duties, and taxes (customs, VAT, etc.) related to importing the product into the destination country. It is the customer's responsibility to inquire about the fees, duties, and taxes associated with the country into which they wish to import their goods. The final amount of these delivery charges will appear clearly on the Website before the Customer confirms their order.

6.4 Price Variations

Mister Baby Foot reserves the right to modify product prices without prior notice in the event of a change in the applicable VAT rate, fluctuations in production or logistics costs, or for any other reason.

The price applicable to a product is the price appearing on the Website at the time of the order.

6.5 Promotional Codes

The Customer may have promotional codes (discount codes or vouchers following a referral) that are personal, non-transferable, and whose duration will be limited at the discretion of Mister Baby Foot. These promotional codes will be sent to the Customer by email by Mister Baby Foot. It is the Customer's responsibility to retain the email containing the promotional code(s) for subsequent completion of the required fields when placing an order. Mister Baby Foot cannot be held responsible for the loss of a promotional code or an email containing a promotional code.

Only one promotional code may be used per order.

The use of these promotional codes will only be accepted by Mister Baby Foot for orders that comply with the terms of use of said vouchers and only when placing an order in which the Customer must complete a field provided for this purpose on the Website.

ARTICLE 7 – PAYMENT

Payment for products is made by credit card (via the SSL or "Secure Socket Layer" secure server), PayPal, bank transfer, or any other payment method provided on the Website. Mister Baby Foot cannot be held liable for any losses or damages resulting from any attempted payment by a payment method other than those mentioned in the General Terms and Conditions.

In the event of payment refusal notified to the Customer, in particular due to incorrectly entered bank details or insufficient bank account balance, the Customer will bear all costs associated with resolving the problem, including costs incurred by any third parties.

The price to be paid is the one indicated on the Website at the time of purchase. It corresponds to the total price of the products ordered and delivery costs after deduction of promotional codes, where applicable. This final price will be indicated to the Customer during the order verification stage before the payment page.

In accordance with Article 4 above, Mister baby foot reminds that all sales are concluded subject to the suspensive condition of product availability and receipt of confirmation sent by Mister baby foot to the Customer.

The products remain the property of Mister baby foot until full payment of the price. However, upon receipt of the order by the Customer or their representative, the risks for the delivered products are transferred to the customer.

If the Customer fails to pay fifteen (15) days after formal notice sent by registered letter with acknowledgment of receipt by Mister baby foot, late payment interest equal to a rate equal to 5 times the interest rate will be charged to the Customer until full payment of the price.

Payment in installments with Alma. If you pay for your order in installments, you agree to Alma's  general customer conditions. as well as the  Alma's special conditions for Mister Babyfoot customers.

ARTICLE 8 – PAYMENT SECURITY

Mister Baby Foot has chosen to ensure maximum security for online payments.

To make a payment by credit card, the Customer is redirected to Crédit Agricole's secure SSL server: e-transactions. Only SSL e-transactions has access to the confidential data that the Customer provides during online payment.

Similarly, PayPal payments are made on the PayPal platform, which is secured by this service.

Mister baby foot does not have access to this data; therefore, it will be requested from the Customer with each order.

ARTICLE 9 – DELIVERY

Our shipping and delivery times are calculated in business days: Monday to Friday, excluding public holidays.

These are given for informational purposes only; therefore, delivery delays cannot give rise to price reductions or damages.

All deliveries of an order can only be made within mainland France, including the Corsica and Monaco regions.

Neither Mister baby foot nor the carrier can be held responsible. held responsible for the inability to deliver the ordered product(s) if the delivery address is insufficiently precise.

Deliveries are made within the timeframe indicated by Mister baby foot on the Website when the order is confirmed. This timeframe is calculated in business days (Monday to Friday, excluding public holidays).

The order will be delivered to the address indicated by the Customer in mainland France (including the Corsica and Monaco regions) when registering on the Website or placing the order (for delivery to a different address, the delivery address fields must be completed).

If the Customer wishes to change the delivery address after placing their order, they must send an email to Misterbabyfoot customer service as soon as possible at the following address: contact@misterbabyfoot.com, stating the order number, the product concerned, and specifying the new delivery address before shipping the order.

Any address change is only possible for the same service category. Mister baby foot will then send, depending on the progress of the Customer's order, a confirmation email authorizing or rejecting the change of the delivery address. Any additional costs and fees generated by the change of the delivery address will be the sole responsibility of the Customer. Mister baby foot reserves the right to accept or reject the request to change the delivery address.

The delivery method (courier, carrier, postal service) varies depending on the product (weight, size, etc.).

The Customer will be required to measure the access points to their home to confirm to the carrier that the product ordered is accessible. Additional costs related to the rental of specific equipment (basket, trolley, etc.) in the event that the carrier is unable to deliver under "normal" (usual) conditions will be charged to the customer, who must pay them before delivery.

As deliveries are made to the ground floor, the customer is responsible for making the necessary arrangements for the smooth delivery.

When ordering, the Customer must provide Mister baby foot with all relevant information (landline and/or mobile phone number) and a description of the delivery address (dimensions of stairs, doors, and access routes that do not allow normal access to the delivery address) to ensure smooth delivery.

Depending on the delivery method, the carrier may contact the Customer directly either by telephone or email to arrange delivery of the product to the address provided by the Customer. The Customer undertakes to be present on the delivery date agreed with the carrier.

In the event of the Customer's absence at the time of delivery, the impossibility of delivery, or damage resulting from delivery, particularly due to inaccuracy in the information provided by the Customer, Mister baby foot and the carrier shall not be held liable, individually or collectively.

All costs (product returns, storage, rental of lifts or hoists, etc.) resulting from the Customer's absence at the time of delivery, the impossibility of delivery, or inaccuracy on the part of the Customer shall be the sole responsibility of the Customer and must be paid before any redelivery of the product.

Upon delivery, it is the Customer's responsibility to unpack the product(s) in the presence of the carrier, to check the conformity of the products, to make any reservations and complaints that appear justified, and to refuse any non-compliant product(s), without prejudice to the right of withdrawal. available to the Customer.

Any reservations must be clearly written by hand by the Customer on the delivery slip. The reservation entered by the Customer must indicate the nature of the damage or the nature of the error (examples of reservations to be entered: "refused, not in accordance with the order", "refused, damaged product or package") and must be dated and signed.

In the event of damage (damaged product) or error (wrong product or wrong color), the Customer must refuse the delivered product upon delivery and confirm their reservations within three (3) business days following the delivery date by email to the following address: contact@misterbabyfoot.com.

No complaints submitted outside the three (3) business day period will be accepted by Mister baby foot.

In the event of a product being refused, the return delivery costs will be the sole responsibility of Mister baby foot.

ARTICLE 10 – RIGHT OF WITHDRAWAL

In accordance with the legal provisions in In force, the Customer has a period of thirty (30) calendar days from the date of delivery of the products to exercise their right of withdrawal from Mister baby foot without having to provide a reason or pay any penalties.

If exercising their right of withdrawal, the Customer must first inform Mister baby foot by email to the following address: contact@misterbabyfoot.com. The email sent will constitute the effective date of the Customer's right of withdrawal.

To ensure the product is returned under the best possible conditions, Mister baby foot will select the shipping method and the identity of the carrier. The Customer expressly waives the right to return any product without first consulting Mister baby foot.

If this right of withdrawal is exercised within the above-mentioned period, only the price of the returned product and the delivery costs indicated in the order will be refunded. The costs and risks of return shipping will remain the sole responsibility of the Customer.

Any product return under this article must be made in its original and complete condition (packaging, accessories, instructions, etc.) so that it can be resold.

Any returned product must be shipped to the address indicated by Mister baby foot.

Any product returned incomplete or used will not be accepted under the right of withdrawal.

Any refund under this article will be made by credit card or PayPal within fourteen (14) days following the date on which the returned product is received by Mister baby foot.

ARTICLE 11 – WARRANTY

Mister baby foot provides a contractual warranty for defects found on delivered products, upon proof of purchase date. The invoice will be issued in the Customer's account.

The duration of the warranty granted by Mister Baby Foot varies depending on the type of product ordered and will be indicated by Mister Baby Foot on the Website in the description sheet for the corresponding product, as well as on the order form. The order form, available in the Customer's account under "My Orders," serves as a warranty certificate and must, as such, be printed and retained by the Customer.

In the event of a defect reported by the Customer, the Customer must notify Mister Baby Foot by email to the following address: contact@misterbabyfoot.com and must be accompanied by clear and identifiable photographs of the reported defects and/or videos if necessary.

Before agreeing to the warranty coverage of the product, Mister Baby Foot will carry out the following checks:

  • - The product conforms to the product ordered by the Customer, without any damage or particular modification,
  • - The defect reported by the Customer is not the result of abnormal use of the product ordered, normal wear and tear, or an accidental event possibly caused by a third party.

In the event of confirmation of the warranty coverage decided by Mister Baby Foot Under this warranty, Mister Baby Foot undertakes, at its discretion, to refund or exchange any apparently defective products. Depending on the damage to the product, Mister Baby Foot reserves the right not to accept the product back.

Mister Baby Foot will handle the return formalities and bear the associated costs under this warranty.

Any refund decided by Mister Baby Foot will be made by credit card or PayPal within fourteen (14) days following the date on which the returned product is received by Mister Baby Foot.

This warranty does not affect the legal warranty against hidden defects provided for by Articles 1641 et seq. of the Civil Code.

In accordance with Article L111-3 of the French Consumer Code, we inform you that spare parts for our products are available within a minimum of 3 months (subject to the manufacturer's available stock). Due to the nature and origin of our products, this timeframe can vary significantly. Customers can, if they wish, find out the availability time for spare parts for a product by contacting our customer service.

Under the legal guarantee of conformity, the consumer:

  • - has a period of two years from delivery of the goods to take action;
  • - may choose between repair or replacement of the goods, subject to the cost conditions set out in Article L. 211-9 of the French Consumer Code;
  • - is exempt from providing proof of the lack of conformity of the goods during the six months following delivery of the goods. This period is extended to twenty-four months from March 18, 2016, except for used goods.

The legal guarantee of conformity applies regardless of any commercial warranty that may have been granted.

The consumer may decide to implement the warranty against hidden defects in the item sold within the meaning of Article 1641 of the Civil Code and, in this case, may choose between canceling the sale or a reduction in the sale price in accordance with Article 1644 of the Civil Code.

ARTICLE 12 – INTELLECTUAL PROPERTY

All elements of the Site, whether visual or audio, are the exclusive property of Mister baby foot and are protected by copyright, trademarks, or patents. Consequently, any total or partial representation of the Site without the express authorization of Mister baby foot is prohibited and constitutes an infringement.

ARTICLE 13 – PERSONAL DATA

Personal data is processed in accordance with the laws and regulations applicable to the protection of personal data and under the conditions set out in the Mister baby foot Personal Data Protection Policy available below, which the Customer declares to be fully aware of and accept.

ARTICLE 14 – RESPONSIBILITY

The Customer is responsible for the entry and accuracy of all information at each stage of the order process, as well as at all stages following the conclusion of the contract.

Mister baby foot cannot be held responsible for the information provided by the Customer at each stage of the order process, as well as at all stages following the conclusion of the contract.

Mister baby foot does not guarantee acceptance of the Customer's order and disclaims all liability in the event of unavailability of the product ordered, subject to refunding the Customer the price of the product ordered.

Mister baby foot's sole liability under the contract is that set out in Article 11 above. Mister Baby Foot shall not be liable for any indirect, special, or consequential damages arising from the contract.

Mister Baby Foot shall not be liable in the event that the failure to perform its obligations is attributable to the unforeseeable or insurmountable act of a third party to the contract, or to a case of force majeure as defined by Article 1218 of the French Civil Code, or to an event beyond the control of Mister Baby Foot.

Mister Baby Foot shall not be liable for any inconvenience or damage inherent in the use of the Internet, including service interruptions, external intrusions, or the presence of computer viruses.

Mister Baby Foot's obligation under the contract is an obligation of means limited to the processing of orders.

ARTICLE 16 – APPLICABLE LAW

These General Terms and Conditions are subject to the law French.

ARTICLE 17 – DISPUTE SETTLEMENT

In the event of a dispute regarding the conclusion, interpretation, or execution of the General Terms and Conditions, the Customer may contact the following consumer mediator to reach an amicable settlement:

Médicys

73 Boulevard de Clichy, 75009 Paris

Email: contact@medicys.fr

Website address: www.medicys-conso.fr

In the absence of an amicable settlement of the dispute between the Parties or with the assistance of the consumer mediator, the competent courts will be referred to resolve the dispute.

ARTICLE 18 – EVIDENCE

The computerized records, stored in the computer systems of Mister baby foot and, where applicable, its partners under reasonable conditions of security, will be considered as evidence of communications, orders and payments between the parties, without prejudice to the possibility for the Customer to provide contrary evidence by any legally recognized means.

Article 19 - Customer Service

The customer has several means to contact Mister Baby Foot for any information or question:

  • - By phone: 04 81 07 37 75 Monday to Friday from 10 a.m. to 12:00 p.m. and from 2:00 p.m. to 6:00 p.m. except holidays (price of a local call - unless other operators [ex: Bbox ...])
  • - Via the site contact form.
  • - By email: contact@misterbabyfoot.com
  • - By mail: Mister Baby Foot (Customer Service), 7 rue Jean Elysée Dupuy, 69410 Champagne-au-Mont-d'Or-France

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Article 20 - Division H2>

Any stipulation of GTC prohibited by or deemed illicit or not enforceable in accordance with the laws applicable and applied by any court of the competent jurisdiction must, within the limits required by law, be withdrawn from the contractual agreement concerned and as far as possible declared without effect, without modifying the remaining stipulations. The nullity of all or part of the stipulations of the GTC should in no case cancel or affect the validity of any other stipulation and does not exempt the customer the execution of his obligations.

Personal data protection policy

This personal data protection policy applies to any user (the "user") of the website http://www.misterbabyfoot.com (the "site") and defines the conditions under which the company Mister Babyfoot, company by simplified action, whose head office is SIS 118 avenue Jean Jaurès, 75 019 Paris, registered in the number 938 177 128 (hereinafter "Mister Baby Foot") collects, processes and uses the personal user data (hereinafter "personal data") in accordance with the EU regulation N ° 2016/679 of April 27, 2016 relating to the protection of personal data.

1. Acceptance of personal data protection policy H2>

By continuing his navigation on the site, the user is deemed to have accepted the policy of protecting personal data posted on the site.

2. Personal data collection

2.1 Actions giving rise to the collection of personal data H3>

Personal data can be collected during:

  • - The creation of a personal account on the site,
  • - Navigation on the site via cookies,
  • - Transfer of products in the purchase basket,
  • - Return request,
  • - Online contact form on the site,
  • - Contact with customer service by any means of communication made available to the user such as email, telephone, postal route,
  • - Writing a comment or an opinion on an article on the site.

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2.2 Nature of personal data collected

Mister Baby Foot collects names, first names, postal address, email address, fixed or mobile telephone number, date of birth, nature of purchases, information relating to orders, invoices, route on the user website.

Personal data whose collection is strictly necessary for the provision of the service are indicated by an asterisk.

3. Finalite for processing personal data 2>

Personal data is collected and processed for the following purposes:

  • - Management of the customer account, purchase basket and orders in order to execute the contract between Mister Baby Foot and the User,
  • - Management of payment and credit operations in order to execute the contract between Mister Baby Foot and the User,
  • - Management of delivery operations in order to execute the contract between Mister Baby Foot and the User,
  • - Customer relations management (telephone, email), monitoring of orders, after-sales service, product returns and reimbursements in order to execute the contract between Mister Baby Foot and a User,
  • - Registration of exchanges between customer service and the customer by telephone for the purpose of improving the service,
  • - Customer satisfaction management (Customer Reviews) for the purpose of improving service,
  • - Fight against fraud when paying the order and management of unpaids after order in order to execute the contract between Mister Baby Foot and a User,
  • - Sending commercial offers targeted by email after collection of the express consent of the user,
  • - Site attendance measure after collecting the express consent of the user,
  • - Information sharing with business partners for the execution of a contract between a customer and Mister Baby Foot or after collection of the user's express consent for commercial prospecting operations,
  • - Provision of a marketplace allowing other sellers than Mister Baby Foot to offer their products,
  • - Statistics and analysis operation in order to improve customer knowledge,
  • - Legal requirements or regulatory.

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4. Recipients of personal data

Only persons authorized within Mister Baby Foot can access personal data when this access is necessary for the execution of the contract between Mister Baby Foot and the User.

Personal data can also be transmitted i) to partners who will process personal data on behalf of or ii) to subcontractors who will process personal data for the performance of the services entrusted by Mister Baby Foot on behalf and according to the instructions of Mister Baby Foot.

Partners are:

  • - Marketplace sellers,
  • - Financing or credit establishments,
  • - Police authorities as part of the requisitions against fraud,
  • - Customs services in the event of delivery abroad,
  • - Partners commercial.

If partners and subcontractors are located outside the European Union, Mister Baby Foot ensures that they are located in a country offering an adequate level of protection or concluded with the latter of contracts ensuring the confidentiality and compliance with the rights of the users using the data protection clauses recommended by the European Commission.

5. Conservation duration

Personal data is kept during the following periods:

  • - 5 years from the end of relations with the customer for personal data used by customer relations management. The deadline begins to run either from the last order, or from the last connection to the customer account, or from the last call to customer service, or the sending of an email to customer service, or a click on a hypertext link of an email sent by Mister Baby Foot, or the product setting in the basket without a concrete purchase. At the end of this period, customer data will be anonymized,
  • - 3 years for personal data used for promotional email campaigns,
  • - Purchasing invoices are kept for 10 years,
  • - Recording of telephone preservations to customer service are kept for 3 years.
  • - 13 months for cookies.

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6. User rights H2>

The user has the following rights:

  • - Right to oppose the processing of personal data,
  • - Right of access to personal data,
  • - Right of rectification of personal data,
  • - Right to portability of personal data,
  • - Right to limit the processing of personal data,
  • - Right to define directives related to the conservation, erasure and communication of personal data after the death of the user.

The user can exercise his rights by speaking to Mister Baby Foot, Customer Service, 7 rue Jean Elysée Dupuy, 69410 Champagne-au-Mont-d'Or or via the available form & nbsp; here .

In the absence of a response, or an unsatisfactory response, the user can enter the CNIL.

7. Secure measures of personal data 2>

Mister Baby Foot implements appropriate security measures to preserve the security and confidentiality of personal data and notably prevent that it is modified, damaged, lost, or that unauthorized third parties have access to it.

Mister Baby Foot ensures compliance by his subcontractors of rules related to the protection of personal data.

8. Promotional email H2>

Mister Baby Foot complies with the provisions of article L.121-20-5 of the Consumer Code and L.34-5 of the electronic postal and communications code which provides for the collection of the express prior consent of the user before sending advertising by electronic means (Email or SMS).

Thus, when creating your account on the site, you are expressly requested your consent to receive the Newletter and the Mister Baby Foot offers by email, to receive the offers of partners of Mister Baby Foot to which your contact details will be transmitted, to receive offers from Mister Baby Foot by SMS.

Mister Baby Foot will not send personalized requests by email if the user has not agreed, unless the user is also a customer and for products similar to those already ordered and, in any event, the user will benefit from the right to refuse the sending of such Personalized requests by clicking on a hypertext link on the email, by sending stop by SMS to the number indicated in it or by contacting customer service.

9. Cookies

Mister Baby Foot may have to use the "cookies" system thanks to the user's navigation software. Cookies make it possible to identify the user's computer during the next site visits for technical purposes to improve navigation on the site and for statistical purposes.

Some cookies are essential for navigation on the site, in particular for the proper execution of the order process, their deletion can therefore lead to difficulties.

Cookies also make it possible to know the parts of our site which interest the user. Mister Baby Foot will then be able to better understand the user's interests and communicate to you information adapted to the needs of the user.

These "cookies" will also avoid the user to have to provide information each time that the user has already communicated insofar as they will memorize the information communicated on a previous date.

The user can oppose the recording of cookies by deactivating this function of his browser in the preferences of the latter as follows:

- For Mozilla Firefox:

  • - Choose the "Tool" then "options" menu,
  • - Click on the "Privacy" icon,
  • - Locate the "Cookie" menu and select the options that suit you.

- For Safari:

  • - Choose the "Safari" menu then click On "Preferences",
  • - Choose the "Safety" tab then click "Display cookies",
  • - Choose the cookie to erase then click on "Erase" or click directly on "Erase everything".

- For Microsoft Internet Explorer:

  • - Choose the "Tools" (or "Tools") menu, then "Internet options" (or "Internet options"),
  • - Click on the "Confidentiality" tab (or "Confidentiality"),
  • - Select the desired level using the cursor.

- For Opera:

  • - Choose the "File" menu & GT; "Preferences"
  • - Privacy

- For Chrome :

  • - Select Google Chrome & GT; Preferences in the menu bar
  • - Click on the Advanced Options tab,
  • - Click on the content settings of the "Confidentiality" section,
  • - In the "Cookies" tab, click Show cookies and other site data,
  • - To delete all cookies, click on delete everything,
  • - To delete a specific cookie, select the site that created the cookie in question, then the cookie, then click delete,
  • - When you are finished, click Close,
  • - If you want Google Chrome automatically deletes cookies when you leave the browser, in the "Content settings" dialog box, check the "Erase cookies and other site data when I close the browser".